Meet Kayla Kranda

Kayla Kranda is an Operations Associate at HTC. She oversees our trust accounting software and makes sure everything balances. Kayla enjoys spending time with her family and friends and is an avid football fan.

Tell us about yourself.

I grew up in Tappen, North Dakota, and graduated from Minot State University with a bachelor of science degree in finance. I have been in the financial services and banking industry for over 15 years. Currently, I live in West Fargo with my husband, Kyle, son Karson (2 1/2), and daughter Kora, who was born at the end of January.

Heartland TrustMeet Kayla Kranda
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Updating Our Software to Serve You Better

Technology is always changing. To keep clients and employees satisfied, businesses need to strike a balance between staying up-to-date without constantly changing the way business is done. At Heartland Trust Company, we are always looking for ways to improve our technological footprint while keeping your information secure.

In 2018, we transitioned to new trust accounting software. Our entire team took on hours of extra training to learn the new software before the conversion. So far, the transition has been very successful. Our clients have access to a secure, user-friendly, and robust program with many new and exciting features. Our staff has new tools to streamline processes and serve you better.

Heartland TrustUpdating Our Software to Serve You Better
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Meet Bre Smith

Bre Smith is an administrative associate who supports the trust administration side of HTC. She is the most recent addition to HTC, and we are excited to have her on the team.

Tell us about yourself.

I grew up in Vermillion, South Dakota, and attended college at St. Cloud State University and South Dakota State University. My husband and our two girls just moved to Fargo from Pierre, South Dakota, this spring. Prior to joining HTC, I worked in the trust department of a bank for four years.

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Office Remodeling Project Complete

If you stopped by Heartland Trust Company this summer, you probably saw our mess. Our office underwent a full remodel, adding new carpet, paint, building updates, and several new offices to accommodate our growing staff. Half of the building was done at a time, leaving space at a premium at times. We pulled through and everything was done in about 12 weeks.

Heartland TrustOffice Remodeling Project Complete
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Upgrades to Your Online Account

We wanted to follow up on some information you may have received earlier this summer.

If you have a trust, agency, IRA, or investment account with Heartland Trust Company, you have the ability to access your account online. AccuNet, the vendor we use to establish this online account, has upgraded its website. In July, an email was sent prompting you to log into your account through the new site. This email is legitimate.

In that email, you were provided a link that takes you to the login page and instructions on how to access your account information.

Heartland TrustUpgrades to Your Online Account
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Ordering Your Affairs

Ole bravely took the news
From his old M.D..
The doctor hemmed & hawed a bit,
Then said, “Just look at me.
I’ve been your friend these many years
And this is what I see.

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Meet Kristen Grove

Kristen Grove is an administrative associate who primarily supports retirement services. She enjoys spending time with her family and friends and her spare time is occupied with a multitude of hobbies.

Tell us about about yourself.

I was born in Williston, North Dakota, but moved to Fargo at the age of 11. I have two amazing parents, a sister, two brothers, two sisters-in-law, a brother-in-law, three nieces, and three nephews. Upon graduation from Fargo South High School, I attended Concordia College and obtained a Bachelor of Arts degree in communications with an emphasis on public relations and advertising in 2003. My collegiate studies also focused on journalism and pre-law.

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Meet Michelle Hoppe

Michelle Hoppe is an administrative associate who primarily supports personal trusts. She enjoys spending time with her family and friends. Early morning coffee dates are her favorite.

Below she shares a few things about herself.

Tell us about yourself.
I grew up on the Canadian border in Minnesota, near Baudette. I learned about life with my two brothers and two sisters from some pretty amazing parents. I also have a crazy amount of extended family that I am close with, most of whom live near Baudette.

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